Privacy Policy



Privacy Policy

Effective Date: 23. 09. 2024

1. Introduction

Welcome to Maxime AI ("we," "our," "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (collectively, "Services"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information within our platform (“Platform” or “Software”).

2. Information We Collect

In order to use our services, we need collect the following types of information:

2.1 Personal and Contact Information: This includes information that can be used to identify or contact you, such as your name, date of birth, email address, phone number, and payment information.

2.2 Business Information: This includes information that can be used to identify your business, such as the legal name, location, email address, phone number and activity of the business. We may also collect personal and contact information of the managers, employees, staff members or customers of your business.

2.3 Usage Data: We collect information about your interactions with our Services, including the pages you visit, the features you use, and the actions you take.

2.4 Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on our website and Platform. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Provide and Improve Our Services: We use your information to deliver our Services, process transactions, and improve the quality of our offerings.

3.2 To Communicate with You: We use your contact information to send you updates, personalized offers, proof of purchase and identity, marketing communications, and other information related to our Services.

3.3 To Ensure Security: We use your information to detect and prevent fraud, abuse, and other harmful activities.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, marketing platforms and the developers of the Software.

4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or regulatory authority.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices and Rights

You have the following rights regarding your information

5.1 Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies or update changes.

5.2 Deletion: You can request that we delete some or all of your personal information. Please note that the deletion of personal information from our system might result in the termination of your account on our Platform.

5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.

6. Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. The Platform is designed to provide reasonable and appropriate administrative, technical and organisational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorised or unlawful access, alteration, use or disclosure. Users of the Platform must also do their part in protecting the data, systems, networks, and service they are utilising. No technology, data transmission or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password to any Maxime AI account has been compromised), please immediately notify us by contacting us.

7. Children's Privacy Our Services are not intended for children under the age of 18, and we do not knowingly collect information from them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. If you agreed to share emails with you, we will also notify you by email.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: Maxime AI

www.maximeai.com.au

[email protected]